Is it Live or is it Memorex Crappy CS?

February 6, 2010 · Posted in Rants . . . · Comment 

oh dear, another day, another poor online customer service experience . . .

A few days ago (see previous post) I had a poor experience using a companies Live online chat service. The problem there was caused by a lack of information on the part of the operator and, it would seem, their supervisor.

Today I had another question to a different company called Heatmiser Read more