Is it Live or is it Memorex Crappy CS?

oh dear, another day, another poor online customer service experience . . .

A few days ago (see previous post) I had a poor experience using a companies Live online chat service. The problem there was caused by a lack of information on the part of the operator and, it would seem, their supervisor.

Today I had another question to a different company called Heatmiser Read more

• calendar . . .

  February 2010

  M	T	W	T	F	S	S
  1	2	3	4	5	6	7
  8	9	10	11	12	13	14
  15	16	17	18	19	20	21
  22	23	24	25	26	27	28

• tag cloud . . .

  b0rkd! backflip bank beer blah call center car chat chicken chilli Cooking cool customer services cycling diet film food free fun gadget game geek google google reader illegal insane memories motorbike news photography politics quiz rant sci-fi site smoking sport testing thoughts train triathlon truck tv video weird

• Random Quote

  Life is pleasant. Death is peaceful. It’s the transition that’s troublesome

  — Isaac Asimov